Our Website Address
TheWaySharpening.com
Information We Collect
Contact Forms
When you submit a contact form, we collect your name, email address, phone number, and any message you provide so we can respond to your inquiry.
Appointments
If you schedule through Square Appointments, Square collects the information necessary to book your service (name, contact details, service selection). Please review Square’s privacy policy here: https://squareup.com/us/en/legal/general/privacy.
E-Commerce Purchases
When you make a purchase through our website, we collect the information necessary to process your order, including your name, billing and shipping address, email address, phone number, and payment details.
Payments
Payments are processed securely through Stripe or Square. We do not store your full payment card details on our servers. Your payment information is handled in accordance with the payment provider’s privacy policy:
Stripe: https://stripe.com/privacy
Square: https://squareup.com/us/en/legal/general/privacy
Accounts
If you create an account, we store the personal information you provide in your account profile. You can edit or delete this information at any time. Website administrators can also see and edit that information.
Technical Data
We may collect your IP address, browser type, and device information for spam prevention, analytics, and site security.
How We Use Your Information
Respond to inquiries and provide requested services
Process and confirm appointments or orders
Fulfill orders and provide customer support
Maintain and improve our website and services
Ensure site security and prevent spam
Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze site usage. You can disable cookies in your browser settings, but some features may not work properly.
Embedded Content
Pages on this site may include embedded content (e.g., videos, maps, social media feeds). Embedded content from other websites behaves as if you visited those sites directly and may collect data in line with their own privacy policies.
Data Sharing
We do not sell your personal information. We may share your information only as necessary with service providers (e.g., Square, hosting providers, email services, payment processors) to operate our business and fulfill your requests.
Data Retention
Contact form submissions: retained as long as needed to serve you or for business records.
Appointment records: retained per Square’s retention policies.
Order information: retained for tax, accounting, and legal purposes, generally [7 years].
Your Rights
You may request a copy of the personal data we hold about you or ask us to delete it, subject to any legal requirements. Contact us at thewaysharpening@gmail.com for such requests.
Changes to This Policy
We may update this Privacy Policy as our services or legal requirements change. The updated version will be posted on this page with a revised “last updated” date.
Contact Us
If you have questions about this policy or how we handle your data, email us at thewaysharpening@gmail.com.